Cip1.com - VW Parts for your Aircooled Classic / vintage Volkswagen at Discount prices! VW Beetle parts, VW Ghia parts, VW Bus parts, Free shipping.

International Shipping

Do you ship to my country & what about import taxes & duties?

Yes, most likely we do ship to your country. Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During sign-up we'll asked for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

Your country may charge import taxes and duties, please check with your local customs agent or with the FedEx or UPS office in your area for more information. All import taxes and duties are NOT INCLUDED in the pricing, and you will be responsible for these extra charges when your order arrives. All international orders will be charged in U.S. dollars and your Credit Card company will convert these charges to your local currency.

Does Cip1.com ship orders to the U.K.?

Yes, we ship orders daily to the U.K. We have negotiated very good shipping rates and can provide our U.K. customers with a very inexpensive alternative to purchasing your Classic VW parts & accessories locally. We have seen that spare VW parts can cost more then double the price that Cip1.com charges, and even with the added cost of shipping, we can save our U.K. customer approximately 25-35% compared to buying VW parts in the U.K. To find the exactly cost of ordering VW parts to the U.K., including the exact shipping costs, all you need to do is sign-in as a customer on Cip1.com, and our system will calculate the the correct shipping cost for your order. Please remember that shipping costs are calculated on the weight of the order, so heavier items such as bumpers, Piston & cylinder kits, Front axle beams and engines etc. will cost much more then lighter items like seals, seat cover sets, carpet kits and electrical parts. Prices DO NOT include taxes or duties, you will be responsible for any extra taxes (VAT) and duties when your order arrives.

What are my payment choices?

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

What is the return policy?

We offer the highest quality merchandise available. If for any reason with in the first 30 days of receipt, (verified through the UPS or other tracking systems) you may return the unused and completely resalable item or items (shipping prepaid, contents insured) for a prompt refund or credit (excluding shipping and handling). You must call and speak to our returns Manager, a Returns authorization number will be issued and must be prominently marked on the outside of the box, or the item will be refused. RGA's are good for 30 days after being issued. Items returned more than 30 days after will be subject to a 20% restocking fee. Please return products in unused and resalable condition, in original boxes, wrapping, and with all paperwork. Please allow 30 days for processing.

No returns allowed on any installed or altered parts. Please do not even try, you will only be wasting your own money to ship the item back. No returns allowed on any electrical parts, carburetors, special orders items or books. No returns allowed on any cores which shows any sign of being previously disassembled. Customers must bear cost of shipping on any return regardless of the problem unless as a result of our error.

Unauthorized & Improper returns. All returns Sent to C.I.P. that do not meet our requirements will be refused and the customer must bare any costs for return shipping back to them. Warranty policy. � All stock replacement parts sold by California Import Parts Ltd / cip1.com are warranted against defects for 6 months. � C.I.P. will replace free of charge or credit your account at our discretion. � You must call our returns Manager to verify warranty return eligibility, if eligible, the returns manager will issue a warranty return authorization number ( WRA ). � Customer must bear the cost of shipping on any return regardless of the problem. � Send item(s) shipping prepaid with the WRA clearly displayed on the outside of your box. Failure to do so may result in your return being refused. � California Import Parts Ltd / cip1.com cannot be held responsible for third party expenses, such as installation charges, storage, towing, lodging, etc. � No warranty or return on Electrical, Carburetors, Books, specially ordered, custom hi-performance parts, Installed or altered parts. Core returns. Customers bare the cost of return shipping on their core returns. Cores must not be dissembled in any way. Any core return which show signs of disassembly with be refused and return shipping will be at the customers expense C.I.P. must be sent all cores back to the original supplier for approval. This can take up to 4-6 weeks after we have received the returned core, please allow us the time necessary to process, send to supplier, await approval and final processing of your credit.

No returns allowed on any installed or altered parts. Please do not even try, you will only be wasting your own money to ship the item back.
No returns allowed on any electrical parts, carburetors, special orders items or books.
No returns allowed on any cores which shows any sign of being previously disassembled.
Customers must bear cost of shipping on any return regardless of the problem unless as a result of our error.

RETURNS MUST LOOK LIKE THIS

I am ordering from Canada, will I pay extra Duties or Taxes?

Many Canadian customers do not know that Cip1.com / California Import Parts LTD. has a warehouse in Langley, BC. We have been doing business in British Columbia, Canada for over 25 years. Since our warehouse is in Canada, you never have to pay extra import duties / taxes, you only have to pay the GST or HST, and in British Columbia. the PST. As well, our FREE shipping offers apply to all qualifing Canadian orders.

We now have a site strictly dedicated to Canadians. Go to Cip1.ca to place your Canadian order.

We also, will no longer be printing a Canadian Dollar Priced catalog, as last year's catalog was out of date within 2 months of printing and was money just wasted. I am certain all of our customers would rather have lower prices on parts that an out-of-date print catalog. Anyway, this website always has the most up to date selection and pricing we offer. Save a tree, use our web site.

When will my order ship and what are my shipping charges?

International shipping is automatically calculated prior to submitting your payment information. We only ship International orders by DHL, UPS or Fed-ex air. Why? Because from our experience, we have found that most orders shipped by any other method NEVER get to our customers. For Cip1.com to offer a reliable service, we must insist that we ship ALL overseas shipments be shipped by UPS or Fed-Ex AIR. No exception will be made! We will ship your order shortly after we receive payment from you and verified your credit card information. All oversea orders are subject to stringent fraud prevention checks. This may take 2-3 business days before we can finalize your order. Please allow this additional time to complete your transaction.

International Shipping rates
Our website offers several shipping options and calculates the shipping cost for each order based on the weight. This rate is calculated on the ZIP code, State or Country contained in your shipping address. All International orders are air shipments, if your order contains many OVERSIZED or HEAVY items such as Bumpers, Fenders, large sheet metal or heavy engine parts, we may need to adjust the shipping charges. We will not ship any order which needs a shipping cost adjustment WITHOUT contacting the customer for confirmation first. We do reserve the right to CANCEL any order and return the customers payment if we cannot come to an agreement on extra shipping costs.